This September at the Contact Centre & Customer Services Summit Gareth Bray, Business Development Director at Premier CX, will present “The Power of WhatsApp Automation in the Contact Centre”, using case study examples of how WhatsApp automation and integration can be used to…
- Deflect calls
- Decrease average handling time
- Increase Agent productivity and Increase CSAT
- Augment hiring practices
Monday 8th and Tuesday 9th September
Hilton Manchester Deansgate
View the full seminar programme
There is less than 2 months to go and places are filling up fast!
Your attendance is fully funded and includes further insightful seminars & lively panel discussions, a personalised itinerary of meetings with leading suppliers, multiple networking opportunities, a delicious lunch and refreshments throughout, a Gala Dinner with entertainment and overnight accommodation at the venue.
If you missed the London instalment of this event earlier this year, register today to join us in Manchester!
For more information about the event, get in touch.
