Would you like to join us in April at the Contact Centre & Customer Services Summit, where top speakers such as Rachel Stone-Browning from ESPO, and Jo Pringle from Premier CX, will be sharing their experience and knowledge?
28th & 29th April 2025
Radisson Hotel & Conference Centre, Heathrow Airport
Your pass is complimentary – BOOK HERE (booking only takes 5 minutes!)
Seminar session:
“Video Inside and Out with Premier CX and ESPO”
Learn how ESPO use video to not only help their customer experience but also enable new hires and long-term staff to understand the mission and celebrate success. With help from Premier CX, ESPO are using video to:
- Create a visual aid to help their customers understand processes
- Encourage our customers to self-serve
- Raise awareness of features, benefits, and initiatives
- Celebrate successes within the company
- Communicate company values
Presented by: Rachel Stone-Browning, Head of Customer Experience – ESPO, & Jo Pringle, Account Director – Premier CX
Click here to view our full seminar programme.
Your place is completely FREE and includes: An insightful seminar programme, multiple networking opportunities, overnight accommodation, all meals and refreshments throughout, and an invitation to our 3-course dinner with a showcase of entertainment. You will also be provided a personalised itinerary of 1-2-1 meetings with leading suppliers of your choice.
Places are going quickly! – book your free place, or to learn more please contact me on the details below.
