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  • Do you specialise in Automated Customer Satisfaction solutions? We want to hear from you!

    960 640 Stuart O'Brien

    Each month on Contact Centres Briefing we’re shining the spotlight on a different part of the customer care market – and in April we’re focusing on Automated Customer Satisfaction solutions.

    It’s all part of our ‘Recommended’ editorial feature, designed to help customer care industry buyers find the best products and services available today.

    So, if you’re a supplier of Automated Customer Satisfaction solutions and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Carly Walker on c.walker@forumevents.co.uk.

    Here are the areas we’ll be covering, month by month:

    Apr – Automated Customer Satisfaction
    May – Social Media
    Jun – Artificial Intelligence
    Jul – Virtual Call/Contact Centres
    Aug – Training & Development
    Sep – Knowledge Management
    Oct – Web Self Service/Chat
    Nov – Display Boards
    Dec – CRM

    For more information on any of the above, contact Carly Walker on c.walker@forumevents.co.uk.

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    Stuart O'Brien

    All stories by: Stuart O'Brien

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