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  • Do you specialise in Virtual Contact Centres? We want to hear from you!

    960 640 Stuart O'Brien

    Each month on Call Centres Briefing we’re shining the spotlight on a different part of the customer care market – and in July we’re focusing on Virtual Contact Centres solutions.

    It’s all part of our ‘Recommended’ editorial feature, designed to help customer care industry buyers find the best products and services available today.

    So, if you’re a supplier of Virtual Contact Centres solutions and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Carly Walker on c.walker@forumevents.co.uk.

    Here are the areas we’ll be covering, month by month:

    Jul – Virtual Call/Contact Centres
    Aug – Training & Development
    Sep – Knowledge Management
    Oct – Web Self Service/Chat
    Nov – Display Boards
    Dec – CRM

    For more information on any of the above, contact Carly Walker on c.walker@forumevents.co.uk.

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    Stuart O'Brien

    All stories by: Stuart O'Brien

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