Because time is precious and we know that our clients cannot always be there to answer the phone. Woven offer a host of tailored call handling services that enable businesses large and small to capture every opportunity.
Our bureau service, Woven with You, provides a seamless extension of our clients business, allowing them to focus on the value-add activity that will help them grow.
We handle every contact to the highest quality standards in a flexible scripted environment, with bespoke technology, quality assurance apps and insightful data analytics.
Whatever solution you require, we ensure a simple set up, and deliver reliable, actionable, and intuitive feedback enabling you to concentrate on your business and the moments that matter.
We do not think of ourselves as just an outsourcer; we work in partnership, collaborating with our clients to deliver exceptional experiences.
24/7 customer service solution
We offer a flexible and scalable approach, not to mention global reach, with sites in the UK and South Africa.
Onshore or Offshore – the choice is yours.
Our connected agents and automated AI work in tandem to provide customers the type of service that delivers meaningful and effective interactions.
We already deliver inspired experiences to some of the worlds most prestigious brands, with over 600 clients across multiple sectors.
We support your customers in their contact channel of choice across voice, chat, socials and email.
If you would like to know more, let’s talk?
Contact hello@wearewoven.com or give us a call on 0333 103 7337.
