Registration for the September 2026 Contact Centre & Customer Services Summit is now open!
Date: Monday 14th & Tuesday 15th September 2026
Venue: The Manchester Deansgate Hotel
Explore what’s new in the industry at this ever-popular event that offers you the unrivalled opportunity to meet 1-2-1 with suppliers and their latest competitive solutions to this evolving industry.
This unmissable event is entirely free for industry professionals, like you, to attend and includes:
✔ Access to a series of inspiring keynote seminars and lively panel discussions
✔ A bespoke itinerary of pre-arranged 1-2-1 meetings with product and service providers who will match your requirements for any upcoming projects
✔ Lunch and refreshments throughout
✔ Networking opportunities with like-minded peers to help you stay in the know
✔ Overnight accommodation at the venue
✔ Pre-dinner networking drinks
✔ A 3-course gala dinner with a showcase of entertainment
Here’s what buyers who attended had to say:
“It was a pleasure to attend. I really appreciated the opportunity to connect with so many delegates and suppliers, and I found the event both insightful and enjoyable.
“Your efforts in creating such a welcoming atmosphere made a big difference. I’d love to participate again and contribute wherever I can.
“Thanks once again for your hospitality and all your hard work. Wishing you continued success, and I look forward to seeing you at another event soon!” South West Water
“It was a pleasure attending the Contact Centre & Customer Services Summit. The event was wonderfully organised, and I genuinely enjoyed the conversations, the sessions, and the overall atmosphere. Lucia and the team created a great experience.
Thank you again for having me. I found the summit both valuable and enjoyable, and I look forward to staying connected and hopefully joining again in the future” Coventry City Council
“Thank you so much for your patience in getting me booked in to this year’s Summit. I had a wonderful time and found it engaging and entertaining!” Thrive Homes
95% of buyers said the event was more productive than an exhibition
Places are in high demand, register your interest here.
Help streamline customer efficiency and improve your customer service offering by meeting with today’s leading industry suppliers at the Contact Centre & Customer Service Summit!
If you have any questions then please feel free to contact us, or visit our website to learn more.
