Alongside amazing webinar sessions, we can arrange for you to meet key industry solution providers to help you prepare for the future at this full day virtual event.
Contact Centre & Customer Services Summit – Monday 16th November
Confirmed LIVE webinars include;
“Maximising Remote Relationships: Social Selling”
In a world where face to face consultations and meeting up for coffee with prospects are a thing of the past, how can you maximise your relationships to make those imperative sales? In this session I’ll be giving you the fundamentals I’ve used to close thousands of pounds worth of sales using social media when it is presumed people aren’t parting with their cash.
Presented by: Alison Edgar MBE, Managing Director at Sales Coaching Solutions
“How AI enables contact centre teams to rapidly deliver outstanding customer experiences”
93% of organisations plan to use AI as a key part of future customer service activities. In this webinar, we’ll discuss how zero-code methodologies and visual RPA-style tools deliver compelling interactive experiences.
Presented by: Peter McKean, Managing Director at Synthetix
Confirm your attendance via our booking form – we will then send you a link to select which suppliers you would like to meet with, and we will arrange a valuable day of online meetings – condensing months of work into one day.
Your attendance is free and entirely flexible – you can attend for a half or full day – fitting your requests around your time and diary – Click here to confirm your place.