Are you ready for GDPR in the contact centre?
General Data Protection Regulation (GDPR) is getting closer. The rules will be pretty stringent, with some hefty fines – and have the potential to have a big impact on a lot of global businesses. Vigilance around the use and protection of customer data now rises to the top of the agenda. For this reason Aeriandi, in […]
Industry Spotlight: Pick and choose voice security solutions with Aeriandi
Aeriandi’s award-winning voice security solutions deliver complete protection from the start to the end of every call. From call recording, archiving and PCI phone payments, to fraud detection and speech analytics, they have you covered. The company’s software-as-a-service solution delivers industry leading functionality and security, without the need to ever install anything on site. Here’s […]
