8th & 9th September 2025
Hilton Deansgate, Manchester
April 2026 to be confirmed
Radisson Hotel & Conference Centre London Heathrow

Don’t forget to claim your place at the Call Centre & Customer Services Summit

Call Centre & Customer Services Summit

You could be joining 65 other industry peers at the Call Centre & Customer Services Summit, which takes place on April 23rd & 24th at the Radisson Blu Hotel, London Stansted. This highly-focused event will put you in touch with innovative new suppliers and solution providers, as well as giving you access to insightful seminar […]

The Rise of the Robots: Can AI deliver happy customers?

Call Centre & Customer Services Summit

Register now for the Call Centre & Customer Services Summit and you’ll have the opportunity to meet with innovative suppliers, network with peers AND attend a series of seminar sessions. All for FREE. But register now as places are limited. Gain valuable insight into new and upcoming trends and technology, with seminar sessions including: How […]

Artificial Intelligence tops 2018 contact centre buying trends

Buyer Trends

Artificial intelligence, multichannel communications and web self-service/web chat top the list of solutions the UK’s leading call centre professionals are sourcing in 2018. The findings have been revealed by the Call Centre & Customer Services Summit after delegates attending the event were asked which areas they needed to invest in during 2018 and beyond. 39% were looking to […]

Here’s why you need to attend the Call Centre & Customer Services Summit…

Call Centre & Customer Services Summit

Register now for the Call Centre & Customer Services Summit and ensure your business is positioned to face the challenges emerging within the sector. It takes place on 23rd & 24th April at the Radisson Blu Hotel, London Stansted and is entirely free for you to attend. Register your place now as we have limited […]

Network with peers at the Call Centre & Customer Services Summit

Call Centre & Customer Services Summit

Join 65+ other senior professionals this spring at the Call Centre & Customer Services Summit – it takes place on April 23rd & 24th at the Radisson Blu Hotel, London Stansted. This highly-focused event will put you in touch with innovative new suppliers and solution providers, as well as giving you access to insightful seminar […]

Unlock the secrets of AI at the Call Centre & Customer Services Summit

Call Centre & Customer Services Summit

Register now for the Call Centre & Customer Services Summit and – as well as having the opportunity to meet innovative new suppliers and network with 65+ other senior call centre and customer service professionals – you’ll be able to attend a series of insightful seminar sessions. All for free! This highly-focused and unique two-day […]

Don’t miss out! Register today for the Call Centre & Customer Services Summit

Call Centre & Customer Services Summit

Secure your place at the UK’s leading customer care industry event, which takes place on April 23rd & 24th 2018. The Call Centre & Customer Services Summit gives you the opportunity to meet with new solution providers, network with peers and attend inspiring seminars. As our VIP guest, you’ll also enjoy full hospitality throughout the two days, […]

Looking for new suppliers? The Call Centre & Customer Services Summit can help…

Call Centre & Customer Services Summit

The Call Centre & Customer Services Summit returns on April 23rd & 24th 2018, once again giving you the opportunity to meet with new solution providers, network with peers and attend inspiring seminars. As our VIP guest, you’ll also enjoy full hospitality throughout the two days, including attendance to our gala dinner with entertainment, plus overnight accommodation. […]

Activate your free ticket for the Call Centre & Customer Services Summit

Call Centre & Customer Services Summit

The Call Centre & Customer Services Summit returns on April 23rd & 24th 2018, once again giving you the opportunity to meet with new solution providers, network with peers and attend inspiring seminars. As our VIP guest, you’ll also enjoy full hospitality throughout the two days, including attendance to our gala dinner with entertainment, plus overnight accommodation. […]

Register today for the Call Centre & Customer Services Summit 2018

Call Centre & Customer Services Summit

The Call Centre & Customer Services Summit returns on April 23rd & 24th 2018, once again giving you the opportunity to meet with new solution providers, network with peers and attend inspiring seminars. As our VIP guest, you’ll also enjoy full hospitality throughout the two days, including attendance to our gala dinner with entertainment, plus […]