After winning the Contact Centre of the Year industry accolade at the London & South East Contact Centre Awards on May 20, the Southend-based call centre, Ventrica, has declared its commitment to creating 70 new positions during the course of this year.
Considered to be one of the largest employers in the area, Ventrica’s managing director, Dino Forte, commented that the service the brand provides across platforms such as email and social media is the reason behind its continued success: “At Ventrica we believe we are at the forefront of delivering exceptional multi-lingual customer experiences for some of the world’s most recognised brands whether on the phone, email or via social platforms.” Reportedly, Ventrica plans to expand its current workforce to 600 workstations from its current 330.
