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  • WHITE PAPER: How to launch a call deflection strategy

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    Download the RingCentral white paper on how to launch a call deflection strategy.

    Improve your customer experience and streamline your contact centre activity by deflecting calls to digital channels.

    Learn more about call deflection best practices:

    • The difference between call deflection vs call avoidance
    • When and where to implement call deflection
    • Key elements to consider for strategic success
    • What channels to deflect calls to
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