28th & 29th April 2025
Radisson Hotel & Conference Centre London Heathrow
8th & 9th September 2025
Hilton Deansgate, Manchester
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Expand your mind at the Contact Centre & Customer Services Summit

Taking place from 29th to 30th April 2024 at the Radisson Hotel and Conference Centre London Heathrow, the Contact Centre & Customer Services Summit is completely free to attend and includes amazing attending benefits.

Register as a delegate today for the chance to experience:-

  • Pre-qualified meetings with suppliers of your choice to discover the latest trends and services
  • Insightful seminar sessions presented by industry thought-leaders
  • The opportunity to update your knowledge on the industry
  • Networking lunch and refreshments throughout
  • Multiple opportunities to network with peers
  • An evening dinner with a showcase of entertainment
  • Overnight accommodation – Radisson Hotel, London Heathrow

Seminar sessions include:

“The elevated experience: how to rocket launch your customer experience & your team at the same time!”

Presented by: Daniel Lewis, Entrepreneur, Customer Experience Expert

“Preparing our Contact Centres for the future”

Presented by: James Waite, Director of Marketing & Learning – CCMA

“Customer Service & Management of call centres”

Panel session hosted by: Alison Edgar, Managing Director – Alison Edgar Ltd

Plus more seminars to be announced!

Register Here

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