Taking place from 29th to 30th April 2024 at the Radisson Hotel and Conference Centre London Heathrow, the Contact Centre & Customer Services Summit is completely free to attend and includes amazing attending benefits.
Register as a delegate today for the chance to experience:-
- Pre-qualified meetings with suppliers of your choice to discover the latest trends and services
- Insightful seminar sessions presented by industry thought-leaders
- The opportunity to update your knowledge on the industry
- Networking lunch and refreshments throughout
- Multiple opportunities to network with peers
- An evening dinner with a showcase of entertainment
- Overnight accommodation – Radisson Hotel, London Heathrow
Seminar sessions include:
“The elevated experience: how to rocket launch your customer experience & your team at the same time!”
Presented by: Daniel Lewis, Entrepreneur, Customer Experience Expert
“Preparing our Contact Centres for the future”
Presented by: James Waite, Director of Marketing & Learning – CCMA
“Customer Service & Management of call centres”
Panel session hosted by: Alison Edgar, Managing Director – Alison Edgar Ltd
Plus more seminars to be announced!