8th & 9th September 2025
Hilton Deansgate, Manchester
April 2026 to be confirmed
Radisson Hotel & Conference Centre London Heathrow

6 reasons to attend the Call Centre & Customer Services Summit

Call Centre & Customer Services Summit

The Call Centre & Customer Services Summit returns on April 23rd & 24th 2018, and will once again giving you the opportunity to meet with new solution providers, network with peers and attend inspiring seminars. As our VIP guest, you’ll also enjoy full hospitality throughout the two days, including attendance to our gala dinner with […]

IN PICTURES: Looking back at the Call Centre & Customer Services Summit

Call Centre & Customer Services Summit

Nearly 70 of the UK’s leading call centre and customer service professionals converged at the Hilton Deansgate in Manchester last week for the Call Centre & Customer Services Summit. The event comprised two days of one-to-one, pre-arranged meetings, networking and learning, cementing its place as the premier industry forum in the call centre and customer care calendar. In addition to […]

SAVE THE DATE: Call Centre & Customer Services Summit – Spring 2018

Call Centre & Customer Services Summit

The Call Centre & Customer Services Summit will return on April 23rd & 24th 2018 at the Radisson Blu London Stansted, once again providing the leading platform for senior contact centre and customer care professionals to meet with trusted solution providers, learn from the sector’s preeminent thought-leaders and network with peers. The 2017 instalment of the event – concluding […]

EVENT PREVIEW: Call Centre & Customer Services Summit

Call Centre & Customer Services Summit

Nearly 70 of the UK’s leading call centre and customer service professionals will be attending the Call Centre & Customer Services Summit later this month, joining the industry’s leading solution providers for two days of one-to-one, pre-arranged meetings, networking and learning. It all takes place on September 18th & 19th at The Hilton Deansgate in Manchester […]

Additional places released for the Call Centre & Customer Services Summit

Call Centre & Customer Services Summit

Due to popular demand five FREE delegate places have been added for the Call Centre & Customer Services Summit. CLAIM YOUR PLACE NOW The concept of the event is simple. We create an itinerary of meetings for you with trusted suppliers and solution providers that match your strategic needs for 2017/18 and beyond. You will […]

Connect, network and learn at the Call Centre & Customer Services Summit

Call Centre & Customer Services Summit

By attending the Call Centre & Customer Services Summit on September 18th & 19th you will have the opportunity to meet face-to-face with the leading solution providers in the market. It’s a no-hard-sell environment and could save you hours of researching and sourcing new partners for your contact centre needs. As a VIP guest, you are provided […]

Call Centre & Customer Services Summit – Creating new business for 2018

Call Centre & Customer Services Summit

As you may know, the Call Centre & Customer Services Summit has been running for over 15 years. It’s a focused event based on creating new business and this winning formula has secured many contracts for our regular supporters. We are taking the Summit to Manchester this September (18th & 19th September, The Hilton Manchester, […]

Connect, network & learn at the Call Centre & Customer Services Summit

Call Centre & Customer Services Summit

By attending the Call Centre & Customer Services Summit, you will have the opportunity to meet face-to-face with solution providers. It’s a no-hard-sell environment and could save you hours of researching and sourcing new suppliers. As our VIP guest you will be provided with a bespoke itinerary of meetings with suppliers relevant to your business. […]

Secure your VIP place at the Call Centre & Customer Services Summit

The Call Centre & Customer Services Summit is heading to the Hilton Manchester Deansgate for the first time on 18th & 19th September 2017, where you’ll have the opportunity to meet new solution providers and attend topical seminar sessions hosted by industry thought-leaders. Your complimentary place at this unique event includes: Accommodation Face-to-face meetings with solution providers […]

Registration open for the Call Centre & Customer Services Summit

Make sure you register today for the next Call Centre & Customer Services Summit, which will take place on September 18th & 19th 2017 at the Hilton Manchester Deansgate. Once again the event will give customer care professionals the chance to meet with trusted industry suppliers, learn from thought-leaders as part of a comprehensive seminar programme and network […]