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Digital Customer Engagement Summit

Digital Customer Engagement Summit – Last chance to register!

960 640 Stuart O'Brien

We’re just a week away from the Digital Customer Engagement Summit – We have just a handful of places left, so register today!

Wednesday 24th November

Options include;

LIVE Pass;
– Your own personalised “corporate speed-dating” itinerary 
– 1-2-1 access to cost-saving and innovative suppliers
– A seat at our insightful seminar sessions, led by industry thought leaders – view current speaker line-up here
– Complimentary meals and refreshments throughout
– Personalised attendance options to suit your schedule
– Networking opportunities with fellow customer engagement professionals
– Free Wi-Fi access

Virtual Pass:
– Your own personalised “corporate speed-dating” itinerary
– 1-2-1 access to cost-saving and innovative suppliers
– Personalised attendance options to suit your schedule
– Enjoy the event from the comfort of your own home or office.

We have only 3 complimentary places left – Confirm your place here via our online form.

Digital Customer Engagement Summit – Just three places left!

960 640 Stuart O'Brien

We’re in the process of creating all the bespoke itineraries for next month’s Digital Customer Engagement Summit – We have just a handful of places left, so register today!

Wednesday 24th November

Options include;

LIVE Pass;
– Your own personalised “corporate speed-dating” itinerary 
– 1-2-1 access to cost-saving and innovative suppliers
– A seat at our insightful seminar sessions, led by industry thought leaders – view current speaker line-up here
– Complimentary meals and refreshments throughout
– Personalised attendance options to suit your schedule
– Networking opportunities with fellow customer engagement professionals
– Free Wi-Fi access

Virtual Pass:
– Your own personalised “corporate speed-dating” itinerary
– 1-2-1 access to cost-saving and innovative suppliers
– Personalised attendance options to suit your schedule
– Enjoy the event from the comfort of your own home or office.

We have only 3 complimentary places left – Confirm your place here via our online form.

Digital Customer Engagement Summit – Learn from the best this November

960 640 Stuart O'Brien

Here are the confirmed LIVE seminar sessions that you can enjoy at this November’s Digital Customer Engagement Summit.

“The Autonomous Customer 2021: Cloudy with a chance of AI”

It’s been only a year since our last regular global temperature check of customer attitudes – known as the ‘Autonomous Customer’ – but what a year! We’ve seen many of the changes already happening in consumer behaviour being turbo-powered by the pandemic. Digital customer experiences have become part of our daily lives – whether it’s shopping, education, banking, working, or talking to our friends and family. It’s been a giant global experiment in living online and evidence suggests that some of these changes will stick.

Presented by: Nicola Millard, Head of Customer Insight & Futures at BT

“Putting the ‘SO WHAT’ into your digital content”

Every organisation is creating content but how many are creating engaging content that leads to an objective consistently. This keynote looks at how to do this in a Covid world.

Presented by: Andrew Davis, Digital Trainer and Keynote Speaker at Talk Digital

We can reserve you a free place that includes; complimentary meals and refreshments throughout, a seat at our industry seminar sessions and a personalised “speed-dating” itinerary with a selection of budget-saving and innovative solution providers.

Confirm your place here via our online form.

Digital Customer Engagement Summit – Putting the ‘SO WHAT’ into your digital content

960 640 Stuart O'Brien

We wanted to let you know that we will now be hosting our Digital Customer Engagement Summit on the 24th November at the Hilton London Canary Wharf.

Don’t miss out on the chance to hear from Andrew Davis, Digital Trainer and Keynote Speaker at Talk Digital who will be speaking about;

“Putting the ‘SO WHAT’ into your digital content”

Every organisation is creating content but how many are creating engaging content that leads to an objective consistently. This keynote looks at how to do this in a Covid world.

·         Understanding where we are now in a Covid hit world with our content.

·         Looking at ways we can create content to improve engagement and data points.

·         Knowing how algorithms work and their impact on our online performance.

·         Measuring impact and understanding ROI.

 

I can reserve you a free place that includes; complimentary meals and refreshments throughout, a seat at our industry seminar sessions and a personalised “speed-dating” itinerary with a selection of budget-saving and innovative solution providers.

Confirm your place here via our online form, or you can contact me anytime if you have any questions,

Digital Customer Engagement Summit: Secure your place today!

960 640 Stuart O'Brien

October’s Digital Customer Engagement Summit Summit is going ahead as planned – Make sure you register your place!

The Summit has been unaffected by the recent government announcements, but we wanted to update you about the guidelines that we have put in place at the event; 

– Plenty of space as the venue be running at 50% capacity

– Registration will be staggered ensuring no long queues
– Your temperature will be taken at arrival

– Face masks must be worn at all times, unless exempt or seated

– The event will be as paper free as possible – your itinerary will be sent to you via email

– Sanitation stations will be dotted around the venue for you to use

– Meeting booths will be spaced out (in line with the current social distance measures) and will consist of a table and two chairs with a protective screen

– There will be a one way system in place, which will be pointed out with arrows on the floor

– All meals and refreshment will follow the government guidelines –  creating a relaxed and fun atmosphere.

Please note, we have Flexible attendance options – for duration and also the ability to switch to VIRTUAL attendance at any given time.

We look forward to seeing you on the 13th October at Hilton London Canary Wharf.

Click here to register.

Or if you have any questions then you can contact Haley Stratton at h.stratton@forumevents.co.uk.

Join us at the Digital Customer Engagement Summit this October!

960 640 Stuart O'Brien

Good news! This October’s Digital Customer Engagement Summit Summit is still going ahead as planned and we cannot wait to see you in person!

The Summit has been unaffected by the recent government announcements, but we wanted to update you about the guidelines that we have put in place at the event; 

– Plenty of space as the venue be running at 50% capacity

– Registration will be staggered ensuring no long queues
– Your temperature will be taken at arrival

– Face masks must be worn at all times, unless exempt or seated

– The event will be as paper free as possible – your itinerary will be sent to you via email

– Sanitation stations will be dotted around the venue for you to use

– Meeting booths will be spaced out (in line with the current social distance measures) and will consist of a table and two chairs with a protective screen

– There will be a one way system in place, which will be pointed out with arrows on the floor

– All meals and refreshment will follow the government guidelines –  creating a relaxed and fun atmosphere.

Please note, we have Flexible attendance options – for duration and also the ability to switch to VIRTUAL attendance at any given time.

We look forward to seeing you on the 13th October at Hilton London Canary Wharf.

Click here to register.

Or if you have any questions then you can contact Haley Stratton at h.stratton@forumevents.co.uk.

Digital Customer Engagement Summit: Book your delegate place today!

960 640 Stuart O'Brien

As a professional within the customer engagement sector, we’d like to invite you to a small niche event that we’re hosting on the 13th October at Hilton London Canary Wharf.

I understand that your time is precious and extremely limited – the Digital Customer Engagement Summit can save you time by allowing you to connect and network with a range of suppliers that offer innovative and budget-saving solutions for your current workload.

Your invitation is entirely free and includes lunch and refreshments throughout. Plus, access to a series of industry seminar sessions – (Virtual attendance options are available also).

You can confirm your free place to the Digital Customer Engagement Summit HERE – or if you would like more information then you can contact us by email here.

Digital Customer Engagement Summit: Everything you need to know

960 640 Stuart O'Brien

The Digital Customer Engagement Summit is designed to help and support customer service and IT/digital customer professionals like you.

Taking place on the 13th October at the Hilton London Canary Wharf, this is a small event that allows you to network and build essential business connections with solution providers that can support you with your current and future work challenges.

There is no hard-sell, just a chance for you to meet face-to-face with suppliers that cover; Self Service, AI Applications, Multichannel Survey Tools, Online live-chat systems, Voice Analytics technology, VoC programmes, I o T, Social Media Monitoring, Secure Payments Solutions, Predictive Routing Technology, Cloud Systems, Case Management, Voice Biometrics, Business Intelligence and so much more.

Wecan offer you an entirely free access pass to the Summit that includes access to range of insightful seminars and your very own personalised itinerary for the day. Plus, all your meals and refreshments are complimentary throughout.

You can secure your guest pass here via our online form, or you if you have any questions then please do not hesitate to email us here directly.

Digital Customer Engagement Summit: Secure your place at October’s big event!

960 640 Stuart O'Brien

Will you be attending the Digital Customer Engagement Summit on the 13th October? Make sure you register today!

Your free digital pass attendance options include;

Live attendance includes;
Your own personalised itinerary designed to suit your needs
Live access to seminar sessions hosted throughout
1-2-1 access to innovative solution providers
Free meals and refreshments throughout the event

Virtual attendance includes;
Your own personalised itinerary designed to suit your needs
Weblink to access the seminars virtually
1-2-1 access to innovative solution providers
Personalised attendance options to suit your schedule
Enjoy the event from the comfort of your own home or office.

Please confirm your place details here via our online form.

Digital Customer Engagement Summit – Everything you need to know

960 640 Stuart O'Brien

Are you free on October 13th? Join 60 of your peers at the Digital Customer Engagement Summit!

This is a bespoke and highly-targeted one-day event created specifically for senior professionals like you. It is entirely FREE for you to attend.

Simply register your place here!

When: 13 October

Where: Hilton London Canary Wharf

Format: Corporate ‘speed-dating’. As our VIP guest, you will be provided with a bespoke and personalised itinerary of pre-arranged, 1-2-1 meetings with suppliers relevant to your requirements. A series of seminars will also be hosted throughout the day, and you can network with professionals who share your challenges.
Lunch and refreshments are included with your complimentary guest pass.

Who Attends: Senior customer service professionals, with job titles including:-

Head of Customer Care
Head of Digital
Customer Services Manager
Head of Customer & Digital Operations
Director of Customer Service
Head of Contact Automation
Digital Customer Service

Would you like to join us? Register today!