Jabra launches Engage headset brand
Jabra has rolled out a new headset brand, promising noise-cancelling microphones, three times user density, new security features and long-range mobility. The Denmark-based company says Engage is a new class of DECT wireless professional headset, having been designed following research into the challenges facing call-centric businesses. As such, Jabra say the range is a response […]
Jabra unveils customer service challenges report…
Surveying an approximate 3,200 ‘customer centric profiles’ in seven countries, a White Paper conducted by headset manufacturer, Jabra, has revealed that 73 per cent of decision-makers in call centric environments are experiencing an increase in the intricacy of customer queries. The research, which monitored areas including; the value of call-centric workers; complexities surrounding digital transformation […]
