The coronavirus outbreak has had an unprecedented impact on organisations, their operations and the management of workforces. With some organisations needing to respond to substantially increased demand and others facing a situation where customer demand has virtually stopped, the extremes of the impact are clear. When combined with the natural uncertainty and anxiety that everyone will have, this has created a scenario that has never been faced in modern times.
Ember Group offers a number of customer engagement solutions including customer management consulting, analytics and learning and development, providing them with insights on what drives performance, and how to effect change. They are helping to support their customers respond to this crisis and have been inspired by the effort, innovation, commitment and resilience being shown as teams rally around to get things done; and in response, adapt their support for customers and their teams.
Ember Group will be hosting their webinar, ‘How leading organisations are responding to the impact of coronavirus’ on Thursday 9th April at 2pm (GMT), designed to share their experience which they are seeing across the market. Presented by Ember Group’s Mike Havard, Chairman, and Carolyn Blunt, Director of Learning Solutions, they will share examples and learnings from the market on how organisations are adapting their operating model, establishing new ways of working, innovating by using digital and automation technologies, and critically, preparing to operate differently for an as-yet-uncertain future.
Ember Group would like to invite you to join them for this webinar and to provide you the opportunity to share your own experiences. To register, please click on this link – https://attendee.gotowebinar.com/register/2894098628282620171?source=Newsletter+-+mycust
Live webinar details
Date: 9th April 2020
Time: 2.00 pm – 2.40 pm
If you have any questions as to how Ember Group can support you today, please get in touch with Ember Group directly on firstname.lastname@example.org.
For further information, please visit www.embergroup.co.uk.