WEBINAR: Speech analytics with CallMiner and Ember Serviceshttps://contactcentresummit.co.uk/wp-content/uploads/2019/09/CallMiner-1.jpg 960 640 mattd mattd https://secure.gravatar.com/avatar/854e268b6cbf4d6f0c2f99bb0d75cced?s=96&d=mm&r=g
Identify and stop customer and agent dissatisfaction and trigger points for better business outcomes.
Hear how through Speech Analytics you can develop a deeper understanding of positive (and negative) behaviours amongst your customers and employees.
Join Ember Services and CallMiner 10 September, 2019 at 2:00 p.m. BST / 9:00 a.m. EDT to learn best practices that can help your agents, customers and business succeed.
Register for Identify Actionable Engagement Insights to reduce employee and customer churn today!